- General
- Shipping
- Returns
What makes Aisla Cree different?
Aisla Cree creates modern niche fragrances inspired by luxury perfumery. Each scent is crafted to deliver distinctive character, exceptional quality, and a memorable wearing experience without compromising versatility.
Are your fragrances for men or women?
All Aisla Cree fragrances are designed to be unisex and can be worn by anyone who appreciates quality fragrance.
How long do Aisla Cree fragrances last?
Our fragrances are crafted as Eau de Parfums and are designed to provide long-lasting wear. Longevity can vary based on skin chemistry, application, and environment, but most customers experience all-day performance.
What sizes are available?
Most fragrances are available in:
- 50 mL Full Size Bottle
- 2 mL Discovery Sample
What is included in the Discovery Set?
The Discovery Set includes 2 mL samples of our signature fragrances, allowing you to experience the collection before purchasing a full-size bottle.
Which fragrance should I start with?
Axiom – Fresh, vibrant, and modern
Metronome – Smooth, refined, and versatile
Oro – Bright, luxurious, and uplifting
Noir – Deep, mysterious, and seductive
Jubilique – Joyful, vibrant, and energetic
How should I apply fragrance?
For best results, spray on pulse points such as the neck, wrists, and behind the ears. Avoid rubbing the fragrance into the skin, as this can alter the scent's development.
Are your fragrances cruelty-free?
We do not test our finished fragrances on animals.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary based on destination and carrier.
Do you ship internationally?
Currently, shipping availability varies by location. Available shipping destinations will be displayed at checkout.
How can I track my order?
Once your order ships, you'll receive a tracking number via email so you can follow your package's progress.
What if my package is delayed?
While we work hard to ensure timely delivery, shipping delays can occasionally occur due to carrier issues or weather conditions. Please contact us if you need assistance with a delayed order.
Do you offer returns or exchanges?
Due to the nature of fragrance products, all sales are final. If your order arrives damaged or incorrect, please contact us and we'll make it right.
What if my order arrives damaged?
Please contact us within 7 days of delivery and include photos of the damaged item and packaging so we can assist you.
What if I received the wrong item?
If you receive an incorrect item, contact us and we'll work quickly to resolve the issue.
Can I cancel or change my order?
Orders are processed quickly. If you need to make a change, contact us as soon as possible and we'll do our best to accommodate your request before shipment.
How do I contact Aisla Cree?
You can reach us through our Contact Us page or by email. We strive to respond to all inquiries as quickly as possible.